Sales Force Automation software is an all-inclusive tool for the sales teams using which they can keep live track on sales collaboration and functions, live customer relationship management (CRM) which may include talks over phone, emails, chats, etc. Lead generation strategies and investments, sales representative data, and other similar information. They can also integrate it with other software and modules and customise it to derive maximum utility of the software.
Contacts are the pillar of the entire organisation and not just the sales department. The SFA database serves as a repository of contact details of all customers and leads. From emails to phone numbers to social media profile and other related data, the software stores all such information against individual names.
The dynamic software maintains real-time record of past customer communication, lead generation efforts and campaigns along with purchase history, frequency and behaviour of loyal customers. It also enables the sales representatives to prioritise this system.
The dynamic software maintains real-time record of past customer communication, lead
generation efforts and campaigns along with purchase history, frequency and behaviour of
loyal customers.
All reports pertaining to customer-centric activities, lead generation campaigns and tasks and performance records of field representatives, as undertaken over a time period, are displayed at real-time by the Field Force Automation solution.
SaaS hosting model makes it feasible to update any information from anywhere and anytime. Users can access the portal from their personal e-devices and fetch or submit the required data without the help of additional infrastructure.
Another unique aspect of this software is its Mobile Sales Force automation. The software quickly integrates on all mobile screens irrespective of the size and model; thereby helping users to access the Sales Force Solution on-the-go.